All Control Panels

Why won't my host move my account to a new server?

It can be frustrating when your website is down, or is having intermitant problems, and you are stuck waiting for them to fix the problem. Customers often ask if their website can be moved to a new web server, and are often told no. Here are the reasons why they usually say no, and what you can do to resolve your issues.


Can authoritative name servers have the same domain name for which they are authoritative of?

Yes.  In fact, many web hosts offer what is called "private name servers" which allow you to use your own domain for your name servers.

For example, if your website is, you can setup name servers with the domains and

When you register them, each are associated with a particular IP address, which sometimes is the same as your web hosts's name server IP addresses.


Understanding Your Domain Name

Buying domain names is a very common activity on the internet and a necessity for establishing an identity on the web. However, many people still don't understand what a domain is, how it is used and how to properly maintain it. This page is dedicated to answering common questions about domain names and providing you with important information that you need to know to make sure your domain remains a useful asset.


Understanding Web Hosting

You've got your new business all established now and you're ready to take the next step and set up a website to tell the online world that you're here and you've got something to offer. You've found a catchy domain name to call your own and now... what next? Well, the answer is that you need to find web hosting for the website you're going to build. So what does that mean and how do you figure out what kind of web hosting you need? First let's start with the basics.


Understanding Email

Everybody knows what email is, right? In the modern business world, email has become one of our most important methods of communication, and indeed often a web hosting client considers the operation of his email more important than the website itself. Unfortunately however, most people have only a very superficial idea of how email really works, so when trouble does arise, they have no idea how to troubleshoot the problem and it takes longer to solve. Just by knowing the basics of how email works, you can give a more accurate problem description to tech support personnel and even solve some problems yourself! You might even find some new and useful features of your email that you didn't know about before.


What is web hosting?

In order for your website to be available to your visitors over the internet, your website needs to be "hosted" on a web server.

Web hosting is a service which includes physical servers (computers) and server software for storing your files, content and data, designed for and making it available via the internet. These web servers are equipped with specialized server software such as web hosting control panels which allow you to manage your website.


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