SiteGround Blog

Web Craft Masters: From Tech Businesses to Bootstrapping Happiness

Today, we are excited to share with you the next interview in our series, featuring David Henzel, ex-MaxCDN, and current entrepreneur consultant. He is one of those rare people who are not afraid of making big changes in their lives. With a huge entrepreneurial flair, he co-founded the popular tech company MaxCDN, moved from Europe to the US to develop and grow his business and after selling it in 2016, decided to make another significant move - to settle in Bodrum and start a radically new project. At Managing Happiness David teaches entrepreneurs to apply business practices to their personal life. He also hosts an amazing podcast, recently featuring SiteGround's own CEO Tenko Nikolov. Read our interview for David’s tips on how to live and do business with more meaning.

Our Top Customer Care Rep in January

The Customer Care Representative of the Month title for January deservedly goes to Antonio who is one of the most enthusiastic people on our team. With his positive and supportive attitude, he managed to help over 6000 customers and get close to 100% top ratings from them in the last couple of months alone! Here are some of his tips and insights into what makes his work so special.

1,000,000 Domains and 97% Satisfaction

During the last year we reached a new, important and very exciting milestone! Over 1,000,000 domains are now  hosted by SiteGround. With the big breakthrough though, comes big responsibility. So many talented people have entrusted their websites with us and we wanted to make sure that we continue to meet and exceed the expectations to every single one of you. To do that, in our annual client satisfaction survey, we've asked you how we did last year and what is it that you wanted us to improve. And here is the valuable feedback we received from you.

YITH WooCommerce Wishlist Protection Added

Тoday, a serious vulnerability issue with one of the vastly used Yith plugins - the WooCommerce Wishlist was discovered by Sucuri. The latest plugin version - 2.2.0 patches the vulnerability but all versions prior to it are at risk. To protect our customers, who haven't updated their plugin, our security team started working immediately and a WAF rule was just applied on our servers.

Our 2017: An Amazing Year of Growth & Wins

2017 was a wild year of tremendous growth for us. We expanded our team with 115 new talented members, we went local in Italy and even added Australia to our remote team map. And all the while we are proud to have nurtured the amazing team spirit that makes SiteGround what it is! We raised the bar on our customer service even higher and added new powerful solutions for more speed and security of your websites. But the biggest appreciation, again, came from you - our clients, who rated our services with 97% satisfaction rate in our latest annual survey! To express our gratitude, we hand-crafted a couple of exclusive, wooden tabletop calendars which we will give away to 50 of you who share our year in review. See our highlights of the year below, share them and enter for a chance to win some free SiteGround swag. Here is to one more year of new challenges and wins! See our Year in review & enter for a chance to win some prizes!

Our Top Customer Care Rep in December

Even though Nikol joined SiteGround only several months ago, she is already our Top Customer Care Representative for December. She got her competitive spirit and problem-solving personality from water polo, and her creativity from her passion for writing. Read more about Nikol’s interests and her favorite customer case in the interview below.

An Epic Ending of an Epic Year

With close to 500 employees all over the globe, the second occasion that gives us the chance to gather all SiteGrounders together except for our annual Teambuilding Festival is our End-of-year party. It is also a great time to wrap-up all the wins and hard work we did throughout the year. Sharing knowledge, helping each other and our customers, having a positive attitude and celebrating our successes together strengthen our bond and have always been part of our core values. This year made no exception. In fact, we even made it extra special! We celebrated the end of an epic year with a whole-day experience in a real film studio, inspired by the magic of cinema, creativity, togetherness and the people of SiteGround.

Web Craft Masters: How Yoast’s Founder Built a Product Used on Millions of Websites

At SiteGround, we have the pleasure to host tens of thousands of businesses by remarkable entrepreneurs. They have great stories worth sharing and they're all masters of their own craft. We are starting a series of interviews where we'll feature how they got to where they are today. We hope their stories will inspire you to explore new ideas or methods in your own projects! If you are a WordPress user, you have most probably used the popular Yoast SEO plugin

Our Top Customer Care Rep in November

As a huge fan of extreme sports, Radostin never misses a chance to go skiing, snowboarding or even bungee jumping. He puts the same passion and dedication in his work, which led him to the top of this month’s Customer Care Representative of the Month ranking. Read more about Radostin and his interesting hobbies in this interview!

The Road to WordCamp Nashville

Even if you’ve been to a lot of WordCamps, there are two special ones that are nothing like the others - WordCamp Europe and WordCamp US. This year, WordCamp US will be held in an iconic place - Nashville, TN. The city alone deserves its own get-around guide but I will try to focus more on the WordPress part of it and use words like “barbeque” and “blues” as little as possible. Here is my list of things to help you get the most out of this massive event.

The Mysterious Job of a Kernel Developer: An Interview with a SiteGrounder

There’s a lot of work involved in crafting a great hosting product. Part of our efforts to guarantee that our clients' websites perform better in all circumstances, is our unique hosting infrastructure built entirely on Linux containers. The specifics of this custom setup require a special kind of talent and skill set to maintain it - that of a Linux Kernel developer. Since there aren’t that many people programming on such level, their job description sounds almost mysterious. That’s why we’re very happy to have such rare talent on our team at SiteGround. We thought it would be interesting to tell you more about their work and how it helps your sites work better and safer- from our StartUp solutions to the Enterprise level. Meet Angel Shtilianov, our high-level specialist, responsible for Linux kernel development on our servers.

Our Top Customer Care Rep in October

Yoana is a proof that artistic talent and technical skills can go perfectly together. When she is not helping customers with their websites, she moves to the world of magic. Writing short fantasy stories is her passion, inspired by all the fantasy books, shows and magic places she’s encountered. If there is anything she can’t express in words, she tells it in the language of dance. Find out more about Yoana in her interview!

Communities, WordPress, and now SiteGround too – that is what I do and love!

Photo by Roberto Cortese This September I have joined the SiteGround team. This was a move from freelancing to working for a big company. I was a little anxious about such a serious change. However, it actually felt like quite a natural development. Now, as part of the SiteGround team, I will get to spend even more time doing what I truly love - being actively involved with the WordPress community. For the last few years I have organized regular WordPress meetups and a WordCamp in my hometown -- Torino, Italy. I have also participated in the organization of WordCamp Europe. Now I will continue to be part of these and even more WordPress events. I will continue to share my experience and volunteer with my time for the WordPress community. What is new is that I will also be part of one of the most amazing teams I have previously only met at WordCamps -- the people of SiteGround. Read below to see how I've ended up here and what is coming.

PHP 7.2 RC Available on All SiteGround Servers

We are quite excited to see PHP 7.2 coming. It is expected to bring some considerable speed, security and efficiency improvement. As always, you can count on SiteGround to provide you with the hottest technologies as they come. The latest release candidate of PHP 7.2 has just been made available on our servers. To learn how to test it safely read below.

My First Work (& Kite Board) Week as CMO of SiteGround

Last week was my first as CMO of SiteGround. Joining a new company, I had to learn a lot: its history, goals and challenges; business processes and everyday hacks. I wanted to become a real part of the organization and start contributing to its success as soon as possible. That said, I was expecting to spend my first week in meeting rooms and office tours. Oddly enough, I got to spend it on a Greek island instead, where my team-to-be was working remotely and learning to kiteboard. Ultimately, we all got back with a lot more than new surf skills and a suntan. Here is what my first week taught me about the company, and about working and managing a diverse team in a new field.

Our Top Technical Support Rep in August

Pavel is one of our best technical support representatives. He takes great interest in new technologies and is a voracious reader. Apart from his technical expertise, he is also a history buff and can spend hours immersed in events from the Napoleonic Wars to World War II. Learn more about his passions from his interview!

Elementor for SiteGround Users

WordPress is a huge part of the web nowadays and thousands of SiteGround customers use it for their projects of different scale. There are many different Page Builders out there that add on top of the default WordPress functionality and make it easier to structure the content on your site. Today, we want to introduce to you Elementor - an intuitive drag-and-drop site builder with powerful features, whose use results not only in nice layouts but in a clean and optimized website code too. As a part of a recent partnership with them, all SiteGround customers get an exclusive discount for the Elementor Pro license!

Our Top Customer Care Rep in July

Stoyko joined us less than 4 months ago and is already among our Top Customer Care Stars. He is an excellent learner and often looks to broaden his skills watching YouTube tutorials. When he is not geeking away in front of a computer, you could see him with his camera in hand, documenting memories of his adventures. Learn more from his interview!

SiteGround Beach Fest – Our Epic Team Meetup!

The weekend of our team building was quite remarkable, unifying and overall amazing for all of us SiteGrounders! After a very successful 2016 when we almost doubled our employees for a second year in a row, our big multinational family grew to more than 450 people in 11 countries, speaking over 30 languages. We decided to invite all of them on an epic weekend meetup. To break down the geographical barriers and bond with colleagues we usually see only behind monitors, we decided to continue last year’s tradition and organize our own SiteGround Festival, this time on the beach!

Pages

Recommended Content